Recently, an undercover reporter discovered that some Facebook moderators being told to ignore accounts possibly registered to users under 13. The trainer and moderators were employees of Cpl, one of several companies Facebook utilizes to conduct content review. Facebook policy prohibits users under 13, and the Children's Online Privacy Protection Act (COPPA) prohibits users under 13 without parental consent. Facebook responded in a statement: "We take these mistakes incredibly seriously and are grateful to the journalists who brought them to our attention. ... [W]e immediately required all trainers in Dublin to do a re-training session — and are preparing to do the same globally. ... While users will still not need ID to sign up they may be required to provide it if their account is flagged as being underage."
Read the statement from Facebook here. Viewers in the United Kingdom can watch Facebook: Secrets of the Social Network here.