Teddy bears once filled with stuffing are now hard-wired
with smart technology. Internet-connected toys can be fun but they can also put
your family at risk if proper care is not taken when buying and using these
devices.
Now, more than ever before, The Children’s Advertising
Review Unit (CARU) encounters toys that may collect personal information (e.g.
name, email address) from children. Unfortunately, this may be done without
parents knowing it’s happening. Much like many offline experiences where
parent’s permission is required before collecting or using your child’s
information, the online world is the same: parental permission is required! These
connected toys aren’t inherently bad; in fact, they can be highly educational
and fun as long as parents are well-informed and choose wisely. But if you
choose the wrong toy, there can be consequences (check out our issues we had
with a recent smart toy here)
Santa checks his list twice and responsible parents should too--
you may be surprised to find that with some toys, privacy is not included.
Don’t let your children’s smart toys outsmart you, ‘tis the season for parents
to do their Ho-Ho-Homework before bringing a smart toy home.
Here are CARU’s tips to help your family have a safe holiday
season with smart toys.
Do Your Research
·
When considering an internet-connected device, research
the product before you hit the stores. Most information you need cannot be
found on the box. Instead, do an internet search of the product and read online
reviews. A simple search may uncover a slew of security issues.
Know the Law
·
The
Children’s Online Privacy Protection Act (COPPA) is designed to protect
children’s personal information. Toy companies must post privacy policies that
describe how personal information is collected from children and how it is
handled. The policy should not only describe the toy’s data collection practices
but also the practices of other companies they are working with who may also be
receiving personal information through
the device as well.
Read the Privacy Policy
·
Curl up by the fire with a good… privacy policy.
Yeah, you heard us! You should be able to find the privacy policy online,
either in the app store or on the toy’s website. Look for the following:
o
A list of who is collecting personal information
o
What information the device collects and how
it’s used
o
How personal information is stored
o
Who has access to data
o
Your parental rights
If you can’t find a privacy policy
or the information above, contact the company directly. If you aren’t satisfied
with the answer or can’t find one, consider purchasing another toy.
Parental Rights
·
Privacy policies must give parents the chance to
review their child’s information, delete it and give them a chance to refuse to
allow further collection. Parents also have the right to agree to collection
and use of their child’s information, but still not allow disclosure to third
parties. Companies also must, if asked, give parents a way to review personal
information collected from their child, give a way to revoke consent and refuse
further use or collection and delete their child’s information if asked.
·
If a toy collects personal information, COPPA
requires that parents are given notice before their children’s information is
collected. Operators are also required to get verifiable parental consent
before collecting, using or disclosing personal information from a child.
Hope for the Best, Prepare for the Worst
·
Use this as an opportunity to teach your
children online responsibility. Educate your children about the importance of
safeguarding personal information and the potential dangers lurking online.
Encourage them to speak up if a questionable situation occurs.
Use a Secure Connection
·
Only connect toys over secure,
password-protected Wi-Fi or VPN (Virtual Private Network). Avoid using public
connections, which may easily allow unwanted access to toys if there are
security flaws.
Check Please
·
Don’t assume privacy settings are set by
default; check the parental controls and don’t forget to password-protect your
settings. Be aware of parental controls and safety measures the toy has in
place like limiting who your child can communicate with.
Stay Up to Date
·
Find out if the company will contact you if
there are any security breaches or software updates to protect a toy’s
security. Always install software updates and security patches in a timely
manner.
Monitor
·
Have your children use their toys in family
areas of the home so you can closely monitor usage. Review any video or audio
that is recorded by any device. Don’t be outwitted by your child. Kids are
brilliant when it comes to technology but it can be dangerous for them. Remain engaged;
be aware of who they are communicating with and what content is being shared.
Ever heard the term helicopter parent? Engage.
Major Turnoff
·
Turn off all connected devices when not in use
to ensure personal information is not inadvertently collected.
Take Back the Internet
·
If you’re not sure how to do something, there is
probably another parent who does—and they may have even made a YouTube video
about it! You can learn anything from “How to Turn off iPhone Purchases” to “How
to Set Parental Controls”. Answers to
almost all of your questions can be found on the Internet…as well as things you
didn’t think to ask!
We’re Not Made of Money
·
Talk to your child about appropriate online
spending. If you allow your child to make online purchases, educate them about
the responsibility. You may want to consider restricting purchases to prepaid
cards to avoid overspending.
Pull the Plug
·
Unplugging is important too. Teach your kids
that the addictive buzzing and pinging doesn’t take the place of family time. Continue
to encourage real-life socialization as well. Add or subtract time as a reward
or punishment for children’s behavior.
·
If you’re worried about kids’ online
interactions, use programs and devices built-in features to turn off Internet
connectivity, disable digital purchases and restrict interactions to
pre-approved friend lists.
Happy Holidays from CARU!
The Children's Advertising Review Unit®
(CARU®) was founded in 1974 to promote responsible children's advertising as
part of a strategic alliance with the major advertising trade associations and
the Council of Better Business Bureaus. CARU is the children's arm of the
advertising industry's self-regulation system and evaluates child-directed
advertising and promotional material in all media to advance truthfulness,
accuracy and consistency with its Self-Regulatory Program for
Children's Advertising and relevant laws. In addition, CARU is an
FTC-approved COPPA Safe Harbor, which helps companies comply with the
Children’s Online Privacy Protection Act (COPPA).
For more information on CARU, please feel free
to contact CARU’s Director, Dona Fraser at Djfraser@caru.bbb.org